Success Story: Versitech LLC
As Versitech LLC rapidly expanded, supporting clients nationwide, they sought new ways to streamline operations, deliver fast, personalized support, and manage growing communication and compliance challenges. With offices across multiple locations and increased customer demands, Versitech LLC needed a unified, scalable platform to connect teams and simplify every interaction.Discover why Versitech chose GoTo Connect’s Contact Center solution to modernize business communications—integrating phone, chat, and text into a single platform—while leveraging AI-driven analytics and seamless Salesforce integration to boost productivity, meet strict security standards, and deliver superior customer experiences at every stage of their growth journey.
Versitech LLC, a fast-growing fintech company serving restaurants and hospitality businesses nationwide, needed a contact center solution to keep operations coordinated across multiple offices. By leveraging GoTo Connect’s Contact Center platform and integrated AI tools, Versitech streamlined processes, improved workforce performance, and delivered excellent customer experiences throughout their rapid expansion.
“GoTo Connect’s Contact Center capabilities help us provide better service, see gaps, and staff resources where we need to. We can track measurables, KPIs, and improve performance.”
-Robert Copeland
Director of Strategic Initiatives
