Secure, Scalable, Smart: Remote Support Excellence with LogMeIn Rescue

Product Innovations: How LogMeIn Rescue is Empowering Support Teams for Today's Remote Challenges

Delivering fast, secure, and cost-effective technical support has become more challenging than ever. Join our expert-led product session to discover how LogMeIn Rescue, the enterprise-grade remote support platform, is reshaping customer service and IT support for organizations worldwide. We’ll explore the latest innovations in Rescue, including AI-powered in-session assistance, and reveal how Rescue is driving efficiency, boosting frontline support, and elevating security for support teams of all sizes.

Key takeaways:

• Stay Ahead of Support Trends: Gain insights into the changing landscape of technical remote support, and why frictionless, scalable solutions matter more now than ever.
• Boost Support Productivity: Learn how Rescue’s AI-powered innovations empower L1 teams and streamline complex workflows for advanced reps, delivering better support outcomes at every level.
• Secure Remote Support at Scale: Discover how Rescue enables secure, compliant support across global organizations—helping you cut costs without compromising customer trust or security.

Speakers:

• Chris Savio, Senior Director, Product Marketing, GoTo
• Nicolai Sauter Senior Manager, Product Management, GoTo