Keynote Session: Digital Futurist and Head of Global Innovation at ServiceNow, Brian Solis

Brian helps audiences understand the evolving, complex landscape of digital trends and how they impact our work, markets, and business over time. Whether it’s generative AI, AR/VR or spatial computing, web3, the metaverse, IoT, digital twins, or quantum computing, Brian humanizes emergent disruptions to help audiences understand trends and see themselves shaping the future. He shifts people’s mindsets from being overwhelmed to moving forward with curiosity and imagination. As a digital anthropologist, Brian observes how technology changes behavior and coined the terms Generation-Connected and Generation-Novel. Currently, as Head of Global Innovation at ServiceNow, he sets strategic directions and engages with customers on innovation strategies. He also serves as a special adviser to the UN global innovation team. At Salesforce, Brian was known as the “CxO Whisperer” for translating trends into actionable strategies. He’s an eight-time, best-selling author currently working on his ninth book. His blog, BrianSolis.com, is a leading resource for his 800,000 followers.